Privacy Policy & SMS Terms of Service
Last updated: September 19, 2026
VisionX Auto Parts (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect through visionxautoparts.com, how we use it, how we protect it, and how SMS communications may be used when you contact us or request information about our products and services.
1. Information We Collect
When you contact us, request a quote, or submit information through our website, we may collect:
- Contact information: name, phone number, email address, and ZIP/postal code
- Vehicle information: vehicle year, make, model, VIN, and other vehicle details you provide
- Part/request details: requested part, engine, transmission, or other automotive part information
- Communication information: messages, quote requests, questions, and other information you provide to us
- Technical information: IP address, browser type, device information, and basic website usage information for security and spam prevention
2. How We Use Your Information
We may use the information we collect to:
- Respond to quote requests and inquiries
- Provide product availability, pricing, warranty, and shipping information
- Verify vehicle and part compatibility, including VIN-based fitment when provided
- Process and manage orders or requests
- Provide customer service and support
- Send order, quote, fulfillment, and delivery updates
- Follow up regarding your inquiry or request
- Protect our website and systems from fraud, spam, and unauthorized activity
- Improve our website, products, and customer service
3. How We Share Information
We do not sell or rent your personal information.
We may share information when reasonably necessary to operate our business and fulfill your request, including with:
- Service providers: technology, hosting, email, SMS, communications, payment, shipping, and other providers that help us operate our business
- Fulfillment and business operations: companies or systems involved in processing, routing, communicating about, or fulfilling your request
- Legal requirements: when required by law, subpoena, court order, or governmental authority, or when necessary to protect our rights, safety, or property
SMS Privacy
Mobile phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging opt-in data and consent information will not be shared with third parties for marketing purposes.
4. Cookies and Analytics
We may use cookies and similar technologies to provide basic website functionality, improve website performance, maintain security, and understand how visitors use our website.
If analytics or advertising technologies are used on our website, they may collect information such as device information, browser information, pages visited, and general website usage data.
5. SMS Terms of Service
If you provide your mobile phone number and request information, a quote, customer support, or other services from VisionX Auto Parts, you may receive SMS/text messages related to your request and our services.
Types of SMS Messages
SMS messages may include:
- Quote follow-ups
- Vehicle or VIN fitment verification questions
- Product availability and pricing information
- Order and fulfillment updates
- Shipping or delivery notifications, when applicable
- Customer service and support communications
- Other messages directly related to your inquiry or requested services
- Marketing or promotional messages only when you have separately provided the appropriate consent
SMS Program Details
- Message frequency: Message frequency may vary depending on your interactions with us and the services you request.
- Message and data rates: Message and data rates may apply according to your mobile carrier plan.
- Opt-out: You may opt out of SMS communications at any time by replying STOP to any message.
- Help: Reply HELP for assistance or contact us using the customer service information provided on our website.
- Consent: Providing consent to receive SMS messages is not a condition of purchasing any goods or services.
- Alternative contact: You may contact us by phone or email if you do not wish to receive SMS communications.
6. Your Choices and Privacy Rights
Depending on applicable law, you may:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Opt out of SMS communications by replying STOP
- Choose not to provide optional information, such as a VIN, although this may limit our ability to verify vehicle or part compatibility
To submit a privacy-related request, please contact us using the contact information provided below.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
10. Contact Us
VisionX Auto Parts
Website: visionxautoparts.com
For privacy questions, SMS assistance, or requests concerning your personal information, please contact VisionX Auto Parts through the contact information provided on our website.